Refund & Return Policy
At Salelawn, we want every customer to be completely satisfied with their purchase. Our Refund & Return Policy is designed to make returns simple, transparent, and fair.
Company: Lawngs Lawns LLC
Website: Salelawn.com
Email: contact@salelawn.com
Phone: +1 (818) 278-1700
Warehouse Address: 1490 Cader Ln, Petaluma, CA 94954, United States
Return Window
Eligible items can be returned within 14 days of delivery. Please ensure the return is initiated within this timeframe to qualify.
Condition for Returns
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Products must be unused, in original packaging, and in the same condition as received.
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Custom orders, attachments, and large equipment may have specific return restrictions.
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately:
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Email: contact@salelawn.com
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Phone: +1 (818) 278-1700
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Provide photos or video if possible.
We will coordinate a replacement, repair, or refund promptly.
Refund Processing
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Once a return is approved and inspected, refunds are issued to the original payment method
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Refunds typically process within 5–10 business days of approval
Shipping Costs
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Standard Orders: Shipping fees are non-refundable
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Freight or Large Equipment: Shipping may be coordinated with our team; costs for returns may vary depending on item size
How to Initiate a Return
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Contact Salelawn Customer Support via email or phone
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Provide order number, product details, and reason for return
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Follow instructions for returning your item safely
Why Shop with Confidence at Salelawn
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Transparent and professional return process
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Reliable support from a U.S.-based team
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Warranty-backed products ensuring long-term value
